Introduction
Chefpod is a platform that connects customers with professional chefs who provide cooking services at home. By using our services, you agree to comply with and be bound by these terms and conditions.
Services
Chefpod provides an online platform to facilitate the booking of a chef at home service. We do not provide any cooking services ourselves. The chef is responsible for providing the cooking service, and you agree to pay the chef directly for their services. Chefpod is not responsible for the quality of the cooking service provided by the chef.
Booking
To book a chef at home service through Chefpod, you must provide accurate and complete information about the service you require, including the date, time, location, and any dietary requirements. You must also provide accurate and complete information about yourself, including your name, email address, and phone number.
Payment
You agree to pay the chef directly for their services, and the payment must be made in advance of the service being provided. The payment will be made through our online payment system. We accept payment by credit card or debit card. You agree to pay all applicable taxes, fees, and other charges associated with the chef's services.
Liability
Chefpod is not responsible for any loss or damage you may suffer as a result of using our services. We are not liable for any injury or harm caused by the chef's cooking services. You agree to indemnify and hold Chefpod harmless from any claims, damages, or expenses arising out of your use of our services.
Intellectual Property
All content on the Chefpod website, including text, graphics, logos, images, and software, is the property of Chefpod and is protected by copyright and other intellectual property laws. You may not use any content from our website without our prior written consent.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Chefpod operates.
Changes to Terms and Conditions
Chefpod reserves the right to modify these terms and conditions at any time, without prior notice. Any changes to these terms and conditions will be posted on our website. Your continued use of our services after any such changes will constitute your acceptance of the new terms and conditions.
By using our services, you agree to comply with these terms and conditions. If you do not agree to these terms and conditions, please do not use our services.
At Chefpod, we understand that sometimes plans change, and we try to be as flexible as possible. However, due to the nature of our services, we have a non-refundable policy. Once you have booked a chef on a daily basis and payment has been made, we cannot issue refunds.
The reason for our non-refundable policy is that our chefs are professionals who take time to plan and prepare for each booking. When a booking is made, the chef commits to providing the requested services, and we compensate them accordingly. If a cancellation occurs, the chef may lose other opportunities and may not be able to find another booking for the same time.
We encourage our clients to carefully review their schedules before booking a chef on a daily basis and to make sure that they are available at the specified time. If you need to cancel or reschedule your booking, please contact us as soon as possible, and we will do our best to accommodate your needs.
Thank you for your understanding of our non-refundable policy. If you have any questions or concerns, please do not hesitate to contact us at hello@chefpod.in.
At Chefpod, we are committed to protecting the privacy and personal information of our clients. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services.
Collection of Information
When you use our service to book a chef on a daily basis, we may collect personal information such as your name, email address, phone number, and payment information. We may also collect information about your dietary preferences, food allergies, and other relevant details to provide you with the best service possible.
Use of Information
We may use the personal information we collect from you for the following purposes:
1) To communicate with you about our services and to fulfill your requests for our services.
2) To process payments and to provide you with receipts or invoices.
3) To personalize and improve our services to better meet your needs.
4) To comply with legal and regulatory requirements.
Disclosure of Information
We may disclose your personal information to third-party service providers who assist us with our services, such as payment processors or delivery services. We may also disclose your information in response to a court order or other legal obligation.
Security
We take reasonable measures to protect the personal information we collect from you against unauthorized access, disclosure, alteration, and destruction.
Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at hello@chefpod.in
